πŸ’š Your well-being is our priority

Responsible Gaming β€” Keep It Fun at PKOK MY

Gaming should be entertainment, not a burden. PKOK MYAt -, we believe every player has the right to know their limits and keep themselves protected. On this page, you'll find all the tools, tips, and support resources you need.

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Our commitment
Player Well-being & Enjoyment
is PKOK MY's commitment to ensuring
Our top priority.
βœ… Spending Limit
βœ… Self-Exclusion
βœ… 24/7 Support
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18+ Policy
Minors strictly prohibited
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Budget control
Daily / Weekly Limit
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Break feature
Pause anytime
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Help Center
Expert advice

What Is Responsible Gaming?

The line between entertainment and problem gambling

PKOK MYAt -, every player is welcome β€” but we want to make sure gaming always stays an enjoyable experience. Responsible gaming means playing within your means, with a clear head, purely for entertainment.

Gaming is never a substitute for income β€” it is a recreational activity with uncertain outcomes. PKOK MYAt -, every player is encouraged to keep this reality in mind. The chance of winning is real β€” and so is the chance of losing.

Many people think, "I'm fine β€” I play responsibly." But addiction often develops gradually, without you even noticing. That's exactly why PKOK MY Has developed a set of tools and guidelines so every member can enjoy gaming responsibly and with full awareness.

Keep in mind: Chasing losses by placing more bets is the most dangerous trap of all. The moment you think "just one more and I'll win it back" β€” that's your cue to stop.

⚠️ Recognize the Warning Signs

Feeling the urge to keep playing in order to win back lost money

You want to stop gaming but find you can't

Lying to family or friends about your gaming

You're spending money set aside for essential expenses on gaming

Playing to cope with anxiety or stress

It's affecting your work, studies, or relationships

If you notice two or more of the above signs in yourself, please PKOK MYContact -'s support team or activate self-exclusion.

PKOK MY's Responsible Gaming Tools

These tools are always ready to help you stay in control of your gaming experience

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Deposit Limit

Set a maximum deposit limit β€” daily, weekly, or monthly. Once set, you won't be able to exceed it. It's the simplest way to stay in control.

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Session Time Limit

Decide in advance how long you'll play each session. Once that time is up, PKOK MY will automatically send you a reminder and give you the option to end the session.

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Loss Limit

If your losses exceed a set amount, your account will automatically suspend betting for the rest of that day. The most effective way to keep losses in check.

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Cooling-Off Period

If you need a short break, activate a cooling-off period of 24 hours to 30 days. During this time, you won't be able to log in.

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Self-Exclusion

If you need a longer break, you can suspend your account for anywhere from 6 months to permanently. During this period, no promotional messages will be sent to you.

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Gaming History Review

Review your betting history, total wins and losses, and time spent over the last 30 or 90 days. The best way to assess your own habits.

How do I set a limit?

Protect yourself in just a few simple steps

1
Log in to your account

Log in to your PKOK MY account and click the profile icon in the top right corner.

2
"Responsible Gaming" Tab

Look for the "Responsible Gaming" option in your profile settings.

3
Choose your preferred limit

Choose a deposit, loss, or session time limit and set your preferred amount or duration.

4
Confirm

Confirm your limit via OTP verification. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Limit examples

Customizable protection for every player

πŸ’Έ Deposit Limit
Daily limitΰ§³500 – ΰ§³50,000
Weekly limitΰ§³1,000 – ΰ§³2,00,000
Monthly limitCustom
Takes effectInstant
πŸ“‰ Loss Limit
Daily Loss Limitΰ§³200 – ΰ§³20,000
Weekly Loss LimitCustom
When the limit is reachedBetting suspended
ResetAutomatic
⏱️ Session Limit
Minimum30 Minutes
Maximum8 hours
Warning15 minutes ago
Auto log-outYes
🚫 Self-Exclusion
Short-term6 months
Long-term1–5 Years
PermanentLifetime
Promotions pausedAutomatic

Check In with Yourself

These simple questions will give you a clearer picture of your gaming habits

1. In the past week, have you spent more on gaming than you budgeted for?
2. Have you had any disagreements with family or close ones over your gaming?
3. After a loss, do you place more bets to try to win back what you lost?
4. Do you feel restless or irritable when you're not gaming?
βœ… Good news! Based on your answers, you appear to be enjoying gaming responsibly. That said, setting limits now is a smart way to stay protected down the line.
⚠️ Caution is advised. Based on your answers, it seems gaming may be having some impact on your life. PKOK MYUse -'s responsible gaming tools and reach out to support.

PKOK MY's Responsible Gaming Commitment

We don't just provide games β€” we care about your well-being

1
Age 18+ strictly enforced

If a minor is detected, the account is closed immediately. Age verification is mandatory as part of the KYC process.

2
Promotion restraint

Members on self-exclusion will not receive any bonus or promotional communications.

3
Transparent odds display

The real odds of winning are displayed clearly for every game. No false promises, no misleading assurances.

4
Addiction prevention training

PKOK MY's support team is trained in responsible gaming β€” they're here to help with empathy and without judgement.

5
Real-time alerts

If unusual gaming patterns are detected, the system automatically alerts the member.

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Free support

Any member experiencing gambling-related difficulties can access free counselling and support.

8 simple rules for healthy gaming habits

PKOK MY-'s expert team advice

  • Set your budget upfront: At the start of each month, set aside a fixed amount as your entertainment budget β€” and stick to spending only that on gaming.
  • Stop when you're losing: Set a loss limit for the day and stop when you hit it. Come back the next day with a fresh start.
  • Stick to your time limits: Activate PKOK MY's session limit and respect the alerts when they appear.
  • Don't play under stress: Playing while angry, sad, or anxious is when gaming does the most harm.
  • Never gamble with borrowed money: Never use borrowed money or emergency funds for gaming.
  • Take regular breaks: Take at least a 10-minute break every hour β€” it's good for your eyes and your mind.
  • Make time for other hobbies: If gaming is your only form of entertainment, that can become a problem. Make time for friends, family, and other activities.
  • Let someone close to you know: Share your gaming budget with someone you trust β€” it helps keep you accountable.

Need help? PKOK MY is always here for you.

Problem gambling is nothing to be ashamed of β€” recognising it takes courage. PKOK MY's support team is ready to assist you with complete confidentiality.

πŸ’¬ Live Chat β€” available 24/7 in Bengali
πŸ“§ [email protected] β€” responds within 24 hours
πŸ” Completely confidential β€” no judgment

FAQ

General FAQs about your account and the platform

PKOK MY PKOK MY is currently a fully mobile-optimized web platform β€” no separate app installation needed. Simply open pkokmy.app in any browser (Chrome, Firefox, Safari) on your Android or iOS device and start playing.

If you'd still prefer an app-like experience, then PWA (Progressive Web App) you can add as:
β€’ On Chrome: open the browser menu β†’ select "Add to Home Screen" or "Install App".
β€’ On Safari: tap the Share button β†’ select "Add to Home Screen".

Adding it to your home screen creates an app-like icon and lets you play in full-screen mode β€” no download from any store required. A dedicated app launch is also planned for the future. PKOK MY-'s.

PKOK MY's policy is one account per person. However, two adults (18+) from the same household may each open a separate account, provided they are distinct individuals with separate NIDs and separate mobile numbers.

What is strictly prohibited: one person opening multiple accounts under different identities β€” whether in their own name or in the name of another family member.

Important: If two accounts are operated from the same IP address or device, then PKOK MY's system will flag it. Both accounts may then be called in for verification. To avoid any issues, it's best to notify support in advance if you're in this situation.

Play at PKOK MY β€” responsibly and enjoyably

Set your limits, stay in control, and keep gaming fun. Join over 500,000 members.

Read more: Terms & Conditions Β· Privacy Policy Β· About Us

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